Recent Job Opportunities

Terri L. Hardin

(816)214-5597(Hm)

(816)878-4635(C)

thardin5@kc.rr.com

Objective: 

To obtain employment with an established organization that will enable me to be an asset to upward and innovative corporate growth.

Experience: 

Residential Coordinator 

Supervised two group homes that housed mentally disabled persons

Supervised 10-12 staff members assuring proper work ethics

Processed payroll

Made doctor appointments for consumers and assured they were met

Processed weekly house checks

Administered consumer medications

Held staff meetings

Scheduled all work hours and shift

Emergency Dispatch Operator

Take incoming alarms and handle in the manner that is appropriate for type

Handle fire alarms, medical, burglar, carbon monoxide, critical condition, aware domestic violence, hold up, comm. Failure, trouble

Dispatch police department, fire department, and medical assistance in a timely manner to assist in the life safety of ADT customers.

Work with customers to test their security systems as well as notify them if a scheduled test did not come in.

Assist customers by placing systems on test for scheduled maintenance, etc.

Security Technician

Process timekeeping and payroll for security officers in the security department.

Process new officers paperwork to be commissioned with the KCMO Board of Police Commission

Process online ordering and receiving

Makes sure all officers are equipped with all need and required equipment and uniforms to perform their work duties.

Process and assign any and all overtime assignments as needed on a daily basis.

Takes care of assigned budgets for several accounts for the security department.

Licensed Insurance Sales Assistant

Called on policy holders to deliver and explain policy to analyze insurance program and suggest additions or changes, or to change beneficiaries.

Calculated premiums and established payment methods.

Customized insurance programs to suit individual customers.

Sold various types of insurance policies to individuals on behalf of insurance companies, including automobile, fire, property, insurance or specialized policies such as marine.

Interviewed prospective clients to obtain data about their financial resources and needs, condition of property to be insured, and to discuss any existing coverage.

Sought out new clients and developed clientele by networking to find new customers and generated lists of prospective clients.

Worked with underwriters to submit required paperwork and forms to bind coverage.

Administrative/Clerical

Operated telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments maintaining appointment calendar.

Performed administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents.

Listened to and resolved complaints from customers and public.

Filed and maintained records.

Analyzed data to determine answers to questions from customers or members of the public.

Provided information about the establishment such as location of departments or offices, employees within the organization, or services provided.

Work History

2009-Present   Residential Coordinator, GKCF for Citizens w/Disabilities, KCMO

2009 to 2009    EDO, ADT Security Services, KCMO

2007 to 2009    Security Technician, KCMO School District, Kansas City, MO

1995 to 2006    Licensed Insurance Sales Assistant, AAA, Kansas City, MO

1994 to 1995    Customer Care Agent, Hallmark Cards, Kansas City, MO

1992 to 1994    Office Assistant, Division of Aging, Kansas City, MO

Education

AA Business Management, Penn Valley Community College, Kansas City, MO, 21 Cr Hrs