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Samantha Barbarick

Employment Objectives

Seeking a customer service position which will allow me to use my exceptional organizational skills, positively impact my employer, and help others while continuing my professional growth.

10/06 to Present  Health and Benefit Systems                     

Benefit Communication Specialist

            York Insurance Services (current assignment)

Manage employee outreach program ensuring that all employees understand and have an appreciation of the value of their employer-provided benefits.

Educate employees about the value of voluntary benefits offered through payroll deduction.

            Provide HR benefit assistance to all York employees via phone and email.

Maintain complex system for client classifications database to track contact history.

University of Kansas Medical Center  (current assignment)

Manage employee outreach program including benefit presentations at new hire orientation meetings in a group setting.

Schedule and conduct face-to-face benefit communication with new employees to review core and voluntary benefits.

            Maintain database to track contact history.

Milbank Manufacturing  (temporary assignment)

Team member for program development to communicate benefits in one-on-one setting with new and existing employees.

Worked with remote department managers to schedule employee meetings.

            Traveled to out of state work sites to communicate benefits.

            Completed open enrollment program.

Applebee’s International (Client termination due to purchase by IHOP)

Reviewed benefits with over 1,950 employees November 2006 - May 2008.

            Work directly with store managers regarding orientation of their new hires.

            Provide internal HR responses for Associate Services Hey Neighbor line.

            Participate in team meetings regarding the on-going development of the

BCS program.

            Create and maintain excel census organization files.

06/03 - 10/06 - The Cheesecake Factory                         

Staff and Service Training Facilitator

            Wait staff for Overland Park, KS location

            Floor trainer for new employees; Classroom trainer

            Onsite wait staff trainer for new restaurants in Portland and St. Louis

05/02 - 08/04 - Drs. Luthi and Rosentreter                                                            Optometric Technician

            Performed vision re-examination on patients

            Trained patients on contact lens insertion and removal

Helped patients select glasses or contacts and handled their sales transaction

            Receptionist duties

01/00 - 04/01 - Canada Life Assurance                                                

Administrative Assistant

            Created presentation to clients for internal agent staff

Data entry for life and disability insurance quotes; follow-up on missing census information

            Client customer service and receptionist duties

12/98 - 06/00 - DAD/Western Blueprint                                                         

Document scanner

Scanned documents to CD-ROM for major magazines:  National Geographic, Mad Magazine, and Hot Rod Magazine

Skills and Professional Licenses

            Licensed Insurance Agent, licensed agent for life and health insurance in 48        states.

Programs and Computer Skills

            Data Base Manager -Sales Force.

            Microsoft Office Suite, Word, Outlook, Excel

Formal Education

            Periodic part-time enrollment _ Johnson County Community College

            May 1998 - Graduate Olathe East High School

References