Rachel Althoff

181 Lee Drive, Liberty MO 64068

rachel.althoff@gmail.com

816/284-9885

QUALIFICATIONS:

Ability to communicate efficiently having dealt with a diversity of managers, professionals, co-workers, and clients

Strong organizational skills and time management.

Ability to set effective priorities to achieve immediate and long term goals

Highly disciplined and organized with the ability to work in a team environment and independently

Maintains a professionalism and use discretion when handling confidential documents

EXPERIENCE:

Wachovia/World Savings, Sacramento CA                                               10/2001-10/2008

MAPS Processing Specialist

Chosen by management to assist Brokers and Account Executives with reviewing broker packages for accuracy and ensuring a smooth process through approvals of new loans.

Assisted in daily rate sheets that was adopted and used by Account Executives throughout the Northwest Region standardizing information and improved time management and accuracy.

Assisted in training Account Executives and Brokers on Conventional, FHA and VA guidelines helping to increase loan productivity.

Loan Closing Specialist

Awarded by management 2005 & 2006 Processor of the year for excellent customer service and top production as a Loan Funder with a pipeline average of a 100 loans per month.

Good understanding of policy and procedures and able to incorporate the information in my daily workflow and recognized as a department resource for training coworkers on policy and procedures.

Managed consistently a large pipeline of 100 new loans monthly and had an average pull through that exceeded company standards by 45% and was dedicated to one of the highest producing Account Executives.

Responsible for maintaining pipeline reports, and was the main point of contact coordinating with Brokers, Borrowers, Underwriters, Account Executives, Appraisers and Title Officers to close loans in a timely matter.

Established a record of consistently exceeding company standards for quality and was considered one of the top 5%.

Wachovia/First Union, North Highland CA                                     10/1998-10/2001

Imaging Specialist

Prepared mortgage loans, small business loans, and legal documents for imaging to be viewed nationwide by all internal employees.

Data entry loan information and created barcodes for the inventory management imaging programming systems.

Developed and maintained spreadsheets to track daily volume for each employee that was used by senior management.

Sports Authority, Roseville CA                                                                               8/1996-10/1998

Lower Office Lead

Preparing daily deposits vault counting, receipts records, and banking to make sure sales and books balanced accordingly.

Performing document research and retrieval of transactions for loss prevention and senior management.

Audited return paper work for vendors and prepared weekly reports for management.

EDUCATION:

American River College, Sacramento California, General Education