NICOLE LEE

6230 Agnes Ave

Kansas City, Mo 64130

816-399-7058

EMail: Nicole.lee1@hcahealthcare.com

OBJECTIVE

To play an active role in the growth and development of a progressive company that will require my best effort and which offers a challenge, plus continuing personal growth and

EXPERIENCE

2008-PRESENT

Southtown Women’s Healthcare

Medical Office Assistant

Assisting patients with registration, Answering multi-line phone system, Scheduling appointments, Taking payments and co-pays, Billing Medicaid and Commercial Insurance.

2005-2008

Truman Medical Center

Access Representative, Financial Counselor Assisting patients with registration, Accepting and forwarding patient calls pertaining to appointments and billing issues, making payment arrangements, billing Medicaid and commercial insurance.

1999 -2006

Children’s Mercy Hospital

Access Representative, CBX Operator

Assisting patients with registration, Accepting and forwarding patient calls pertaining to appointments and billing issues, running daily reports for billing purposes, Faxing and receiving referrals and consults, and Billing Medicaid, Commercial Insurance and Private Pay patients, answering a multi-line switchboard.

1998 - 1999

Dialysis Clinic of Kansas City

Unit Secretary

Responsible for scheduling system for patients, Keeping daily statistics, Using clerical skill, such as typing, filing, faxing and copying, Answering twelve line switchboard.

1997 - 1998

Mercantile Bank

Loan Processor

Responsible for setting up new accounts, billing, collections, and account resolution, Handle customer payment arrangements, and entering payments into computer system, Keeping a filing system on all customers.

12/1994 - 1/1997

City of Kansas City, Mo, Human Resources Clerical Assistant Assisting with new hire procedures, basic clerical duties such as answering phone, typing and faxing letters. Assisting with applicant testing.

EDUCATION

Raytown South High School 

Diploma    1989

Major: basic

Longview Community College

Spring 1989

Major: accounting

Minor: computer science

Central Missouri State University

Fall 1989

Major: accounting