Melanie Custer

147 N Crest Drive

Raymore, Missouri 64083

Phone (816) 289-1826

melanie.custer@yahoo.com

Objective:
Seeking a position with a company to utilize my current skills and abilities and have the opportunity for growth.

Skills:

Juvenile Services, Computer Literate, Microsoft Office, Filing Database Management, Office Machines, Data Entry, Customer Service

Education:

Longview Community College         Lee’s Summit, Missouri                   Dec 2005

Associates in Applied Science in Correctional Science with Juvenile Services

Raymore Peculiar High School                   Peculiar, Missouri                 May 1992

Work Experience:

6/08 - 1/09                             IBS Industries                        Independence, Missouri

Mail Clerk

Processed incoming and out going mail

Experience with Microsoft excel ledgers, Microsoft word           

Clerical skills; data entry, scanning important government documents, filing, tracking and creating supply needs.

Experience in adjusting and keying Haworth systems furniture.

Responsible for security cardkeys; accountable for reporting missing or cards.   

4/06 - 5/07                             Marillac                                   Overland Park, Kansas

Youth Care Worker                                

Counsel students whose behavior, school progress, or mental or physical impairment indicate a need for assistance.

Provides direct supervision of adolescents with behavioral issues.

Responsible for coordination and implementation of residential treatment program. 

Developed, organized and implemented scheduled events for residents.

Documentation of client service plan in a timely manner.

Performs instructional and supportive tasks outside the classroom. 

Attended all mandatory training and meets the yearly requirements of 40 hours of training as set forth by licensing.       

8/05 - 12/05               Ozanam Home for Boys                   Kansas City, Missouri

Internship for Juvenile Services degree

Observed children in school atmosphere and group home setting.

Attended group meetings dealing in addictions and abuse.

Shadowed a child in his daily living and activities.

Sat in on intakes.

Attended training with staff on appropriate restraints.

Facilitated group meeting of 8-12 boys.

Completed incident report paperwork.

3/01-9/02                   IBS Industries                                    Independence, Missouri

File Clerk II

Filed documents in chronological and alpha-numeric order Knowledge of Microsoft office suite.

Accessed databases to enter client information.

9/92 - 12/98   IBS Industries                                    Independence, Missouri     

Data Entry Clerk

Filed documents in chronological and alpha-numeric order.

Knowledge of Microsoft office suite.

Accessed databases to enter client information.

Sorted and delivered mail to appropriate department.

Used fax and copiers for daily work task.

Reference available upon request