Larisse R. Williams Sullivan

3530 Victoria Park Rd #3,

Jacksonville, FL 32216                                                  

904-568-2150 (cellular)

mrs.sullivan@live.com

Career Goal: Accounting Team Lead

Highly regarded, goal-oriented accounting representative with over ten years of comprehension and highly developed levels of familiarity in a vast assortment of accounting functions in quest of a managerial position.

Areas of Proficiency

Microsoft Office 95, 97, 2000, 2003, XP, ME, Vista, Lotus Notes, Quicken, Alltel Mainframe, SEAS, Director, TRUKS, Maxamillion, AS 400, Internet Explorer, Netscape, Microsoft Money, ProComm Plus, Citrix, Great Plains, CA Assist, Humming Bird, Printers/Copiers, Fax, Scanners, Mail Sorters, Postage Meters, Microfiche, Shredders, 10,000+ key strokes alpha and numeric, 10 key by touch, Key master, Credit card machine, Microsoft Word, Excel, Access, Outlook, Nservice, Ngenius, Wanda, WMAconnect, 5’s, CPI

Knowledge Base

NELNET, INC - Jacksonville, FL

Loan Services Specialist I, 04/2006 to Present Federal Job Category: Adm/ Fin Support

Responsibilities include printing, tracking, researching, and processing stops and voids. Process and identify all funds received on Suntrust and UBT daily bank statement via ACHs, wires, and line items. QC and track all documents for accuracy, clarity, and consistency according to company rules and guidelines. Manage multiple conflicting priorities and consistently meet deadlines given for all checks, money transfers, recovery, and escheated items while maintaining an accurate log of contacts and transactions daily. Prepare monthly escheat and recovery reports, and work EDI reject reports. Reconcile borrowers payments, small balance write off’s and the FNBO account. Maintain open communications and a positive working relationship with external and internal banks, lenders, guarantors and customers. Committed to Performance Based Organization (PBO) and Easy To Do Business With philosophies. Provide feedback to trainers and the leadership team with a commitment to efficiency, effectiveness, and cost analysis within my daily functions by contributing to Continuous Process Improvement; which in return provides me with opportunity to be more productive, educated, and attain more essential responsibilities. Work on special projects as assigned by leadership team. Assist team members with questions and work overflow.

CAMPAIGNERS -Jacksonville, FL

Retail Supervisor, 11/2007 to 02/2009

Assisted with managing all aspects of the program to ensure maximum effectiveness of the brand_s message and objectives of the event. Monitored, tracked and reported the total impact of the demonstrated event via WMAconnect. Managed staff of 5 demonstrators_ which included schedules, recruiting, supplies, equipment, and payroll reporting. Preformed daily event executions, event setups and breakdowns. Provided goal oriented team leadership while building and maintaining relationships with store managers and employees of demo sites. Evaluated and resolved any in-store sampling/event execution issues with staff and store managers. Attended weekly conference calls with manager and complete online reporting.

ABN AMRO Mortgage -Jacksonville, FL

Insurance/ Research Specialist, 02/2003 to 10/2004 Mail clerk, 05/2002 to 02/2003

Received, identified, worked, and updated task matrix on Fidelity system for all incoming faxes, checks, mail correspondences from mortgagors, insurance companies, agents, and customer service teams within company standards. Performed both receivables and payables task for several GL accounts. Researched and resolved new and outstanding escalated issues, outstanding and current payments, stopped and reissued checks, and credits to loans and companies. Worked excel spreadsheets of 600-700 payments for lender placed insurance, 150 payments for non lender placed insurance, and 300 checks on average each week.. Deposited 700+ wire refunds and maintained a daily balance sheet of deposits. Worked with outsourced companies and in different databases and systems such as Fidelity, SEAS, Access, Excel, and Director. Maintained weekly monitoring reports of team members and functions within the insurance department. Provided support for 4 customer service teams. Trained in six sigma and worked on several projects. Worked closely with supervisor on critical projects and training related issues.

Prior Employment

FIRST UNION -Clerical/ Mail Clerk, 08/2001 to 02/2002 MOTEL 6 -- Night Auditor, 04/2001 to 08/2001 HOUSEHOLD TAX MASTERS - Customer Service Rep., 12/2000 to 04/2001 CONVERGY’S - CRS/ Sales Consultant, 09/1999 to 07/2001

EDUCATION

Florida State College at Jacksonville, 2009 to present

University of North Florida, 2004 -- 2006 Attending courses to obtain a Bachelor degree in Political Science and Economics

Florida Community College at Jacksonville, 1999 -- 2003 Associate of Arts degree and graduated on the President’s List