Quick Facts:
Connie Cunningham
Industry : Admin / Office
First Name : Connie
Last Name : Cunningham
Date Posted : 09/03/2009
Email : dccunningham
@att.net
Phone : 816.896.0309
City :
State : MO
Zip Code : 64052
Experience : 30 years
Position Desired : Administrative/clerical
Willing to Relocate? : No Misc : Impeccable work ethic, good team player
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Connie R. Cunningham
Phone (816) 896-0309
E-mail: dccunningham@att.net
Professional Experience
Two Rivers Psychiatric Hospital-
01/2003-05/2009
Sr. Patients Account Representative
Verified Insurance Benefits - Reviewed/ Verified/Researched insurance benefits for psychiatric facility for all levels of care. Liaison between insurance providers and patients. Responsible for resolution of queries.
Inpatient/outpatient admissions paperwork _ Processed admission applications. Input data into AS400 Data Entry System. Reviewed for accuracy, completeness and adherence to regulations and guidelines.
Claim status with insurance companies - Reviewed claim status with insurers for pending payments. Updated pending, denial or paid status. Updated member accounts. Generated reports and communicated between internal and external clients.
Collection calls - Reviewed reports of outstanding patient account balances. Liaison between hospital and patient to resolve balances due.
Bad debt procedures/collections - Prepared accounts for collection agencies. Researched information, input data and provided reports to external agencies.
Financial advisor - Financial counseling to patients for their out of pocket responsibility. Assisted clients with options and adherence to their responsibility. Acted as liaison between patient and external agency.
Receptionist - Front desk duties for receptionist, phone, information for walk-ins. Responded to inquiries from external clients and provided quality assistance to families/patients, as required.
Utilization Review - Called in discharge planning to insurance companies. Pulled charts, provided clinical information, required meds, and discharge planning.
Data entry - Admission/discharge information entered into the AS400 system, generated reports as needed, spreadsheets as needed, billing, overdue accounts data. Reviewed documentation internally and externally from a variety of providers.
Various duties- Provided quality assistance to the business office manager as needed.
Bank Deposit - Prepared A/R daily for bank deposit.
Two Rivers Psychiatric Hospital- 5121 Raytown Road, Kansas City, MO 64133 02/1994-01/2003
Sr. Medical Records Associate
Medical Transcription -Transcribed all dictated reports and/or letters by physicians
Analyzed charts for deficiencies - Analyzed charts for accuracy, completeness, formatting and required data
Coding for Psychiatric diagnosis - Coded psychiatric diagnoses, correct medical coding and patient information required by billing
Education
Horizon Computer Training -
Computer usage: Type 65-70 wpm.
Microsoft Word, Works, Excel, PowerPoint, Outlook, AS400 Data Entry System.