Quick Facts:
Industry : Admin / Office First Name : carmelita Last Name : brown Date Posted : 11/18/2009 Email : carmelitabrown Phone : 816-924-3873 City : State : MO Zip Code : 64130 Experience : 10 yrs Position Desired : customer service/collections Willing to Relocate? : Yes Misc : excellent with all people in person and over the phone/excellent customer service skills
Carmelita Brown
@hotmail.com
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Name: Carmelita Brown
Email: carmelitabrown@hotmail.com
Phone:816-924-3873
Home Location:US-MO-Kansas City-64130 (Citizen)
Experience
Job Categories: Admin - Clerical (10 Years experience)
Executive (0 Years experience)
Management (5 Years experience)
Total years experience: 15 Years
Company Information
Company Name: AIG Insurance /
Start Date: August 2008
Job Title: Worker Compensation Set Up Technician
End Date: Present
Company Name: Robert Cash & Associates /
Start Date: January 2006
Job Title: Analysis
End Date: August 2008
Company Name: Edward Jones Investments
Start Date: January 2002
Job Title: / Branch Office Administrator
End Date: January 2006
Company Name:
Start Date: January 1999
Job Title: / Account Specialist End Date:
January 2001
Company Name: Reliant Financial Service
Start Date: January 1997
Job Title: / Branch Administrator
End Date: January 1998
Company Name: Kemper Financial
Start Date: January 1994
Job Title: / Customer Service Representative
End Date: January 1996
Additional Skills And Qualifications
Managed Others : Yes (6 others)
Languages Spoken :
Most recent wage: 35,000 USD per year
Felony Conviction: No
Security Clearance: No
Military Experience:
Education
School:
Major: Business
Degree: None
Graduation Date:
Accreditations and Certifications
Excel Outlook, PowerPoint, Access Skills. Edward Jones Management Training Financial and Insurance Account Billing. Analyze routine situations accurately Shareholders & High-end Customers. Modern Technology Training.
Desired Position
Desired wage : 35,000 USD per year
Desired employment type: Full-Time, Part-Time, , Intern, Permanent
Desired commute: 25 miles
Desired travel: Up to 25%
CARMELITA F. BROWN
4346 College,
carmelitabrown@hotmail.com
Branch Administrative Department Assistant~ Excel, Outlook, PowerPoint, Access Skills. Edward Jones Management Training.
Financial and Insurance Account Billing. Analyze routine situations accurately
Shareholders & High-end Customers. Modern Technology Training.
PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS
Branch Department Administrator
Also calls for flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management
and staff, as well as outside clients and vendors.
Performs administrative duties for executive management. Responsibilities may include screening calls, making travel and meeting arrangements, preparing reports and financial data, training and supervising other support staff, and customer relations Balances daily batches and reports; prepares income reports and statistics; distributes reports. Relieve management of administrative detail, all projects Processed purchase orders to support internal provisioning circuit request Intranet and LAN-based purchase order management systems. Coordinate workflow, update, and chase delegated tasks to ensure progress to deadlines.
Prepare and file documents, including but not limited to, return documentation, reference information in the customer files from all departments Take initiative in manager's absence and keep projects on schedule.
Maintain procedures manual to ensure consistent performance of routines, compose correspondence/reports for own or manager's signature, arrange essential mail in priority action order for executive review.
Check deadlines on incoming requests and put preliminary work in play, process replies on own initiative or from executive directive dictation or notes.
Research, draft or abstract reports, handle all inquiries within my capacity, arrange callbacks to protect executive's time, provide back-up materials for callbacks.
Route calls elsewhere as needed, do phone surveys/inquiries as needed, screen to control interruptions.
Provide back-up data as needed, arrange amenities as needed, schedule visits for executive's priority/private tasks, arrange travel through internal or outside agents.
Arrange travel cash in advance, prepare itinerary, trip file, and supplies and complete expense reports after trip.
EMPLOYMENT HISTORY:
Aig/Chartis Insurance/ WC Claims Set Up Technician (2008-Present)
Robert Cash & Associates / Analysis
(2006-2008)
Edward Jones Investments/ Branch Office Administrator (2002-2006)
Reliant Financial Service / Branch Administrator (1997-1998)
Kemper Financial/ Customer Service Representative (1995-1996)
State Farm Insurance / Claims Service Assistant (1987-1994)
EDUCATION & ACTIVITIES:
Computer Technology / Current Studies
REFERENCES UPON REQUEST: