Carissa Smith                     

Carissa.smith85@gmail.com                  

913-271-0684

Objective

Seeking a administrative assistant position in a fast-paced organization where I can further develop and enhance my interpersonal relationship and customer service skills. 

Skill Summary:

            Significant personal and professional experience in Microsoft Office applications.

            Comfortable working in a fast-paced environment with diverse types of people.

            Excellent multi-tasking skills.

            60 wpm typing speed.

Professional Experience:

July 2008 _ July 2009                      Premiere Global Services                     Lenexa, Kansas

            Reservationist

            Responsibilities included scheduling conference calls for clients, trouble-shooting client issues, filing reports, working with clients, coworkers and supervisors through computer-based phone system and e-mail, with proficiency in the following applications: Word, Excel, Outlook, Tesla, and Windows Communicator.

April 2006 - March 2008                        Connections for Hair                   Lenexa, Kansas

            Receptionist and Hairstylist

            Licensed, Professional Hairstylist, answered phones, built client relationships, provided superior customer service, scheduled appointments and handled tender, made callbacks, taking orders, shipping and receiving.  Computer work included, but not limited to: Word, Excel, Salon-Salon software.

September 2004 - February 2005            Capelli Salon                  Wichita, Kansas

            Receptionist

            Answered phones, worked with clients, customer service, scheduled appointments, made callbacks, handled tender, ran errands for the salon, managed retail areas.

Education:

            Obtained High School diploma from Bonner Springs High School in 2004.

            Obtained Cosmetology license from Kansas Board of Cosmetology in 2006

References available upon request